Shipping and Returns

  • Please allow at least 7-10 business days (not including weekends or holidays) for items to ship. All orders are shipped via USPS or UPS, Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships. 
  • If you have NOT received a tracking number after 5 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact us. Please include your full name and order number for faster service. 
  • Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service or UPS, as the order is now in their possession. 
  • If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and mis-deliveries MUST be handed through the U.S. Postal Service or UPS.
  • There are no refunds or returns on DTF/Sublimation transfers. Turn around time is listed at top of website. 


In the event that you have received an incorrect item or a damaged item, we will provide you with a return shipping label after requesting a photo of product received. The item must be shipped back within 3 days or the return will become invalid. We will not reprint return labels after the 3 day period. If you are unable to send the item back, you will need to notify us within the 3 day period following the return label being sent to you.

We do not do returns for the following reasons:

Dislike how the bleaching pattern is on item / wrong size / images are printed blurry after no contact about updating images due to low resolution after 3 days. 

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We DO NOT offer refunds on DTF Prints!

We preview and review all images and gang sheets prior to printing. If something is wrong with an image or gang sheet we will notify you within 24/48 hrs of receiving your order. If we do notice something we will contact you via email. You will need to respond within 3 business days to either replace the images or go ahead with the print.

If no response is received within 3 business days we will print your order AS IS. No refunds are to be processed.